Terms of Service

Effective Date: July 25, 2025

Welcome to crystalloganlcsw.com. By using this website, scheduling services, or contacting Crystal Logan, LCSW, you agree to the following Terms of Service. Please read them carefully.

1. Provider Information

Crystal Logan is a Licensed Clinical Social Worker (LCSW), licensed in:

  • California (#85826)

  • Texas (#103974)

  • Florida (#TPSW5536)

Counseling services are provided only to individuals residing in those states. Life coaching is offered to clients in any U.S. location.

2. Services Offered

  • Counseling (Telehealth only): Available to residents of California, Texas, or Florida.

  • Life Coaching: Non-clinical, goal-oriented coaching available to clients in any state. Coaching is not a substitute for therapy or mental health treatment.

3. Appointments & Payments

  • Sessions are offered by appointment only and conducted online via secure platforms.

  • Payment is due at the time of booking unless otherwise agreed upon.

  • Cancellations must be made at least 24 hours in advance to avoid being charged the full session fee.

4. Client Responsibilities

  • Provide accurate, truthful information during intake and communication.

  • Notify your provider if you move to a different state, especially if receiving counseling services.

  • Understand the distinction between counseling and coaching before booking.

5. Telehealth Consent

By using telehealth services, you acknowledge that:

  • Services are delivered via HIPAA-compliant platforms (e.g., SimplePractice, Zoom for Healthcare).

  • You understand the risks of electronic communications, including potential privacy limitations.

  • A telehealth informed consent form will be provided and must be signed before beginning counseling.

6. Limitation of Liability

  • Coaching outcomes are not guaranteed.

  • Counseling services are not suitable for individuals in crisis. If you are experiencing an emergency, please call 911 or visit your nearest emergency room.

  • This website is not intended to provide urgent care or emergency mental health services.

7. Governing Law

These Terms are governed by the laws of the State of California. However, if you are receiving counseling services while residing in Texas or Florida, the laws of that state will apply instead.

8. Website Platform & Data Use

This website is built on Squarespace and may use Google Analytics to improve site functionality and analyze traffic patterns. Both platforms are configured with:

  • Data Processing Agreements (DPAs)

  • Privacy-focused settings, including anonymized IP tracking and data minimization

No personally identifiable information from therapy sessions is collected or stored via the website.

9. Client Consent

By using this website or scheduling services, you consent to the following:

A. Counseling Services

You affirm you are a resident of California, Texas, or Florida, and will complete a legally required informed consent form prior to your first session.

B. Life Coaching Services

You understand that coaching is not clinical or diagnostic in nature, and is not subject to the same protections or regulations as therapy.

C. Use of Telehealth & Communication

  • You consent to receiving services and communications electronically, including via email and secure video platforms.

D. Consent to Data Collection

  • You acknowledge and accept that anonymous data may be collected through tools like Google Analytics for performance and traffic analysis.

  • You may disable tracking by using browser tools or opting out via the site's cookie settings or Do Not Track browser configuration.

  • For more information on how your data is collected and managed, please review our [Privacy Policy].

10. Modifications to These Terms

Crystal Logan, LCSW reserves the right to update or change these Terms of Service at any time. Updates will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of any changes.

11. Contact Information

For questions regarding these Terms of Service, services offered, or client rights, please contact:

Crystal Logan, LCSW
crystalloganlcsw@gmail.com

Legal Disclaimer

  • Information provided on this site is for informational purposes only and does not constitute medical, psychological, or legal advice.

  • Coaching is not psychotherapy, counseling, or a treatment for mental health disorders.

  • If you are experiencing a crisis, please call 911, the National Suicide Hotline (988), or your local emergency services.

  • Results from services vary based on individual commitment and are not guaranteed.